Late Cancellation Policy
A late cancellation is considered anything within 12 hours of your class - with the intention that if you cannot attend your class, you will withdraw with enough time for someone else to jump in.
Unlimited Passes: Cancellations within this window will incur a $10 Late Cancel Fee.
Limited Passes and Packs: The pass used to pay for the class will be forfeited.
The above also applies for no-shows.
Hot Weather Policy
If the weather forecast in Somerton Park is 35+ degrees at time of class, TLC clients can cancel class without the cancellation fee or forfeit taking place. Clients must inform TLC staff of their cancellation to ensure they are processed as an 'early cancel'.
If the weather forecast in Somerton Park is 38+ degrees, classes will be cancelled.
Cancellation will show via Momence app, text & social media platforms.
